Privacy policy

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Last modified: December 2025

The operators of these pages (hereinafter referred to as the “controller” or “operator”) take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy

The use of our website is generally possible without providing personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

The processing of your personal data, such as your name, address, e-mail address or telephone number, is always carried out in accordance with national and European law, in particular the General Data Protection Regulation (hereinafter referred to as “GDPR”). By means of this privacy policy, our company would like to inform you about the type, scope and purpose of the personal data we collect, use and process. Furthermore, this privacy policy will inform you about the rights to which you are entitled.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

1. definitions

The data protection declaration of these pages is based on the terms used in Article 4 of the GDPR, which were defined by the European Union when the General Data Protection Regulation (GDPR) was adopted. Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

We use the following terms, among others, in this Privacy Policy:

  • a) Personal data
    Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject” or “user”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  • b) Data subject
    Data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.
  • c) Processing
    Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
  • d) Restriction of processing
    Restriction of processing is the marking of stored personal data with the aim of restricting its future processing.
  • e) Profiling
    Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.
  • f) Pseudonymization
    Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
  • g) Controller or controller responsible for the processing
    Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
  • h) Processor
    Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
  • i) Recipient
    Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
  • j) Third party
    A third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
  • k) Consent
    Consent is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. rights of the user

It is also important to us to make you aware of the rights to which you are entitled under the GDPR with regard to the processing of your data:

  • a) Right to confirmation (Art. 15 (1) GDPR)
    Every data subject has the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact the address indicated in the legal notice or in this privacy policy or another employee of the controller.
  • b) Right to information (Art. 15 (1) and (3) GDPR)
    Any person affected by the processing of personal data (user) has the right to receive information free of charge from the controller at any time about the personal data stored about them and a copy of this information. Furthermore, the controller must provide the data subject with the following information

Furthermore, the data subject has a right to information as to whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards in connection with the transfer.

  • the purposes of processing
  • the categories of personal data that are processed
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
  • the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing
  • the existence of a right to lodge a complaint with a supervisory authority
  • if the personal data is not collected from the data subject: All available information about the origin of the data
  • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject
  • c) Right to rectification (Art. 16 GDPR
    Any person affected by the processing of personal data has the right to request the immediate rectification of inaccurate personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.
  • d) Right to erasure (right to be forgotten) (Art. 17 GDPR)
    Any data subject affected by the processing of personal data has the right to obtain from the controller the erasure of personal data concerning him or her without undue delay where one of the following grounds applies and insofar as the processing is not necessary

Where the controller has made the personal data public and is obliged pursuant to Article 17(1) GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required.

  • The personal data was collected or otherwise processed for purposes for which it is no longer necessary.
  • The data subject withdraws consent on which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
  • The data subject objects to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21 (2) GDPR.
  • The personal data was processed unlawfully.
  • The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
  • The personal data was collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

Any person affected by the processing of personal data has the right to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used and machine-readable format. He or she also has the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR or on a contract pursuant to point (b) of Article 6(1) of the GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising their right to data portability pursuant to Art. 20 (1) GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others.

Any person affected by the processing of personal data has the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1) GDPR. This also applies to profiling based on these provisions.

The controller shall no longer process the personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims.

If the controller processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This also applies to profiling insofar as it is associated with such direct advertising. If the data subject objects to the controller to the processing for direct marketing purposes, the controller will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by the controller for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

Users are also free to exercise their right to object in connection with the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

Any person concerned by the processing of personal data has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, provided that the decision (1) is not necessary for entering into, or performance of, a contract between the data subject and the controller or (2) is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is based on the data subject’s explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, the data controller shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

Any person affected by the processing of personal data has the right to withdraw consent to the processing of personal data at any time.

  • e) Right to restriction of processing (Art. 18 GDPR)Any data subject affected by the processing of personal data has the right to obtain from the controller restriction of processing where one of the following applies
      • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
      • The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.
      • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims.
      • The data subject has objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
  • f) Right to data portability (Art. 20 GDPR)
  • g) Right to object (Art 21 GDPR)
  • h) Automated decisions in individual cases including profiling (Art. 22 GDPR)
  • i) Right to withdraw consent under data protection law

3. cookies
Our website uses cookies. Cookies are text files that are placed and stored on a computer system via an internet browser. Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters that can be used to assign websites and servers to the specific internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified via the unique cookie ID.

We use the “Real Cookie Banner” consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. Details on how “Real Cookie Banner” works can be found at https://devowl.io/de/rcb/datenverarbeitung/.

The legal basis for the processing of personal data in this context is Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consent.

Our website also uses cookies and can therefore provide you, as a user of this website, with more user-friendly services that would not be possible without cookies.

By means of a cookie, the information and offers on our website can be optimized for the benefit of the user. As already mentioned, cookies enable us to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter their access data each time they visit the website because this is taken over by the website and the cookie stored on the user’s computer system. Another example is the cookie for a shopping basket in an online store. The online store remembers the items that a customer has placed in the virtual shopping cart via a cookie.

The data subject can prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to or prevent the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

What types of cookies does this site use?

Two different types of cookies can be used on this website, so-called “session cookies” and “permanent cookies”. Session cookies are temporary cookies that remain on your device until you leave the site. A permanent cookie, on the other hand, remains on your device for a certain period of time after you have left the site or until you delete it manually (how long a cookie remains on your device depends on the “lifespan” of this cookie).

Cookies from third-party providers

The controller also uses various service providers (including widgets from the company zadego GmbH “easybooking”, see next point 4), which can also place cookies on the user’s device for the controller when the pages are visited. If you would like more information about these cookies, including information on how you can object to the use of such cookies, please read the respective privacy policies of our service providers.

Which cookies do these pages use?

The following is a list of different types of cookies that may be used when you visit our website. Please note that if information collected by cookies is considered personal data, the provisions of the current Privacy Policy apply and supplement this Cookie Policy accordingly.

  • Strictly necessary cookies
    These cookies are essential for the functioning of the website and enable the user to navigate on the website and use its services and functions. Without these strictly necessary cookies, the site will not function as smoothly as desired and the controller may not be able to provide the site or certain services and functions that the user requests.
Name Purpose Procedure Type Provider
i18next Saves the selected language on this page. End of session HTML Website
PHPSESSID Assigns your browser to a session on the server. This only affects the content you see and is not evaluated or processed by us. End of session HTTP Website

4. data processing when using PMS systems (widgets)

Widgets from the company zadego GmbH (easybooking) may be implemented on these pages.

zadego GmbH
Anton-Melzer-Straße 10
6020 Innsbruck
Austria

The provider is a PMS system that represents the provider of the hotel software of the person responsible. Depending on the tourism business, the widgets may be as follows:

  • Inquiry form
  • Booking mask
  • Small Search (request, booking)
  • Category View
  • Room view
  • Flat rates widget
  • Price overview
  • Price comparison
  • Availability calendar
  • Online check-in

a. General information

In order to be able to process your request or booking, it is necessary that the data you provide to the person responsible is processed.

The controller named above and zadego GmbH (both jointly also referred to as “provider”) have a contractually regulated business relationship. The controller obtains its hotel management and booking software from zadego GmbH.

The personal data you provide will be transferred to the management system and to companies that have a business relationship with the management system. This transfer takes place in particular to the above-mentioned landlords, possibly also to tourism associations, registration providers, payment providers and other companies that are linked to the management system and/or landlord and must be used to fulfill post-contractual obligations.

The use of personal data by the providers is governed by the applicable statutory provisions and the consent you have given to the use of your data.

b. Collection of data

As part of an inquiry or booking with the tourism company, you provide the relevant data for this purpose. This is usually the following:

  • First and last name
  • E-mail address
  • Address
  • Telephone
  • Payment data (bank details, credit card details)
  • Dates of birth (for the identification of children)

This data is only collected to the extent permitted by law and only with your consent and through your active cooperation. If consent is given electronically as part of the services, the statutory information obligations are taken into account and this consent is logged using suitable technical systems.

c. Purpose of this data processing

The controller will process your personal data in this context for the following purposes:

  • Offer submission
  • Online check-in
  • Fulfillment of reporting obligations
  • Payment processing
  • Accounting

If personal data is entered in one of these widgets (contact details, e-mail, dates of the desired stay in our hotel), this is always done on a voluntary basis and only for the purpose of being able to submit a corresponding offer for your desired stay.

If no contractual relationship is established between the parties (i.e. there is no stay at the controller’s premises), the data of the data subject will be automatically deleted from the systems immediately. In individual cases, statutory retention and deletion periods must be observed.

5. reporting obligation

According to the applicable registration law, the person responsible is obliged to register all guests residing with the person responsible with the data specified in the registration law. This includes the following data:

  • Name
  • Name of persons traveling with you
  • Date of birth
  • Gender
  • Nationality
  • Country of origin
  • Address
  • Travel document (type, number, date of issue, issuing authority, country)
  • Date of the travel period

a. Guest directory

In accordance with a legal obligation, the person responsible must keep all guest data transmitted to him for a booking in a so-called guest directory. This guest directory is subject to the automatic deletion and anonymization periods stored in the system. The providers provide suitable technical and organizational measures to store personal data in the system in accordance with the law. In individual cases, legally prescribed storage and retention periods must be observed and complied with. The set storage periods apply unless the data concerned is processed for longer for other purposes mentioned in this privacy policy.

The guest directory is managed electronically by the controller, whereby the data is forwarded to zadego GmbH for this purpose. In this case, zadego GmbH acts as a processor, as it stores the data on its servers. A transfer to a third country does not take place without prior information to the data subjects.

6. SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

7. privacy policy Open Street Maps

This site uses services (maps) provided by the OpenStreetMap Foundation, 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom. OpenStreetMap is a mapping tool like Google Maps. The map is integrated on our website by means of an iFrame or by retrieving the so-called tiles (map images) from the provider’s server. As a result, your IP address is transmitted to the Openstreetmap server. Furthermore, a session cookie is set (for information on cookies, see above in this privacy policy).
When integrating the map data, we refer to Art. 6 para. 1 lit. f GDPR, i.e. as a website operator we have a legitimate interest in improving the user-friendliness of our website.
Information on data protection and legal framework conditions at Openstreetmap can be found under the following links:

wiki.osmfoundation.org/wiki/License/Licence_and_Legal_FAQ

By using this website, you consent to the collection, processing and use of the automatically collected data by Google Inc., its representatives and third parties.

You can find the privacy policy of Open Street Maps under ” Privacy policy “.

8. data protection provisions about the application and use of Google Analytics (with anonymization function)

On this website, the controller has integrated the component of Google Analytics (with the anonymizer function). Google Analytics is a web analysis service. Web analysis is the collection, gathering and evaluation of data about the behavior of visitors to websites. Among other things, a web analysis service collects data about the website from which a data subject came to a website (so-called referrer), which subpages of the website were accessed or how often and for how long a subpage was viewed.

The operating company of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

The controller uses the addition “_gat._anonymizeIp” for web analysis via Google Analytics. This addition is used by Google to shorten and anonymize the IP address of the data subject’s Internet connection if our website is accessed from a member state of the European Union or from another state party to the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyze the flow of visitors to our website. Google uses the data and information obtained, among other things, to evaluate the use of our website, to compile online reports for us that show the activities on our website, and to provide other services related to the use of our website.

Google Analytics places a cookie on the data subject’s IT system. What cookies are has already been explained above. By setting the cookie, Google is enabled to analyze the use of our website. Each time one of the individual pages of this website is accessed, which is operated by the data controller and on which a Google Analytics component has been integrated, the Internet browser on the information technology system of the data subject is automatically prompted by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. During the course of this technical procedure, Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.

The cookie is used to store personal information, such as the access time, the location from which access was made and the frequency of visits to our website by the data subject. Each time our website is visited, this personal data, including the IP address of the Internet connection used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected via the technical process to third parties.

The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such a setting of the Internet browser used would also prevent Google from placing a cookie on the data subject’s IT system. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.

Furthermore, the data subject has the option of objecting to and preventing the collection of data generated by Google Analytics relating to the use of this website and the processing of this data by Google. To do this, the data subject must download and install a browser add-on from the link https://tools.google.com/dlpage/gaoptout . This browser add-on informs Google Analytics via JavaScript that no data and information about visits to websites may be transmitted to Google Analytics. The installation of the browser add-on is considered an objection by Google. If the data subject’s IT system is deleted, formatted or reinstalled at a later date, the data subject must reinstall the browser add-on in order to deactivate Google Analytics. If the browser add-on is uninstalled or deactivated by the data subject or another person who is attributable to their sphere of control, it is possible to reinstall or reactivate the browser add-on.

9. server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

10. non-existence of automated decision-making

As a responsible company, we do not use automated decision-making or profiling.

11. note on online dispute resolution

Online dispute resolution pursuant to Art. 14 para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/ .

12. objection to advertising e-mails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

13. changes to this privacy policy

We may update our privacy policy from time to time. It is therefore recommended that you check this page regularly for changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes will take effect immediately upon publication on this page.

14 How you can contact us

If you have any questions, suggestions or concerns regarding this policy or the use of your data, please contact us at

Hafelegucker Hotel Restaurant BetriebsgmbH
Buchen 6-8
+4366499877470
6410 Buchen/Mösern
(Seefeld region)